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130 5th Ave (22130), United States of America, New York, New YorkSenior Engineer - Generative AI Product Engineering (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in... more ->
NYC 299 Park Avenue (22957), United States of America, New York, New YorkSenior Lead Engineer - Generative AI Infrastructure (Remote-Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our... more ->
Job Description: Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments A strong combination of technical analysis, troubleshooting, documentation skills, quick and friendly communication is vital to the IT Specialist... more ->
Job Description: The Manager, Security Architecture leads a team of Security Architects and Application Security Engineers who own the Security By Design program at Flexential. This program includes designing and implementing secure, scalable, and resilient information security architectures and applications throughout Flexential. This leader works cross-functionally to build, develop, and maintain relationships with internal and external clients as well as vendors to integrate security measures throughout the product and system lifecycle, conduct threat modeling, and perform regular... more ->
Job Description: The Data Center Operations Technician II is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications is required. Data Center Operations Technician II's must be able to demonstrate the ability to represent Flexential both professionally and technically during interactions with customers and internal resources in a calm and professional manner. Key Responsibilities and... more ->
Job Description: The Building Automation Systems Engineer will provide input and assistance on data center construction and upgrade projects. Assuring that projects are properly documented for maintenance and troubleshooting purposes. Key Responsibilities and Essential Job Functions Program and fully understand all Front End computer and field DDC controller programming languages. Write custom code to control all mechanical systems safely and correctly. Design energy efficient logical programs. Develop graphics for human-machine interface and operator use. Direct and define the most effective... more ->
Job Description: The Customer Implementation team is responsible for all customer orders post-signings. The team works closely with the sales organization to implement solutions defined on sales orders. Once the implementation is complete, this team is responsible for transitioning the process to Flexential's central support organization and the customer success team so that the solutions delivered to the customer can be supported, and the relationship can be maintained. This is a senior level role on the CI team. Managing some of our largest and most complex customers and orders on the... more ->
Job Description: The Associate DCIM Engineer is responsible for the configuration, management and administrative oversite of Flexential Data Center Infrastructure Management (DCIM) platforms. Primary responsibilities include the configuration and audits of those platforms as well as monthly analysis and reporting of each location's performance. Key Responsibilities and Essential Job Functions A minimum of 30 hours a week will be devoted to work directly related to the Douglasville, GA Data Centers, with your physical presence required at the Douglasville site. Assists in the initial... more ->
Job Description: The DCIM Engineer is responsible for executing the Data Center Infrastructure Management (DCIM) strategy, enhancing workflow, and maintaining the DCIM tools and systems that are utilized for data center inventory management, environmental monitoring, and customer utilization reporting. Key Responsibilities and Essential Job Functions Responsible for the uptime, configuration, and deployment of key DCIM systems. This includes: BCMS, BMS, and other IoT and environmental monitoring platforms. Responsible for the in the initial configuration and deployment of new sites into the... more ->